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Eternity Arts Policy Statements

Our Guarantee

Eternity Arts guarantees any and all merchandise purchased from us to be as good or better than described. We also guarantee that your order will be delivered free of defect in workmanship. And we further guarantee that the merchandise will meet or exceed your expectations. Returns will be gladly refunded 30 days from the date of delivery. We will replace — Free of Charge — any item that fails to meet this standard. Custom ordered easels will be charged and $400 restock fee.

Our Return Policy

  1. Call 231-536-9000 to get a return authorization.
  2. Item(s) to be returned must be packaged in a manner that will prevent damage under normal handling conditions.
  3. Return merchandise to:
        Eternity Arts
        3160 Jaquay Road
        Boyne City, MI 49712

Privacy Statement

Eternity Arts shares your concerns about privacy. The following statement reflects our commitment to maintain a high regard for any information that you may provide to us.

  1. Eternity Arts does not collect personal information about you when you visit our site without your knowledge and consent.
  2. There are some general, non-personal bits of information that we do collect, such as the number of visitors that visit the site and traffic on specific pages. This information is collected so that we can make the site more useful in the future.
  3. Occasionally, we will request that you register with Eternity Arts so that we can provide special services. Whenever we ask for personal information (e.g. name, address, e-mail address, etc...), we will clearly disclose how that information may be used.
  4. In some instances, you will have the opportunity to register on a mailing list that we may pass to other firms offering products that we feel would be of interest to you. In these instances, you will only be added to these lists if you specifically "opt-in."
  5. WE WILL NEVER DISCLOSE personal information about individual medical conditions or interests to a third party, except when we believe in good faith that the law requires it or to protect the rights and property of Eternity Arts.
  6. Eternity Arts reserves the right to use information gathered on our site for promoting our own products and services. Users may "opt-out" of receiving these mailings.

The foregoing Web Policy Statement is effective as of February 8, 2004. Eternity Arts may change this Statement from time to time. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Last updated February 8, 2004

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ETERNITY ARTS | 3160 JAQUAY ROAD | BOYNE CITY, MICHIGAN | 49712 | 231.536.9000

©2011 Eternity Arts — All Rights Reserved

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